Privacy Policy

DEX Caraga Data Privacy Policy

Introduction

DEX Caraga is committed to protecting the privacy and security of personal information of our customers, employees, and partners. This Data Privacy Policy outlines our practices concerning the collection, use, storage, and disclosure of personal information in compliance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

Scope

This policy applies to all personal information collected, used, stored, and disclosed by DEX Caraga in the course of its operations.

Definition of Personal Information

Personal information refers to any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.

Collection of Personal Information

DEX Caraga collects personal information through lawful and fair means, with the knowledge and consent of the data subject. We collect only relevant and necessary information for our legitimate business purposes.

Use of Personal Information

Personal information collected by DEX Caraga will be used for the following purposes:
a. To provide and improve our products and services
b. To process transactions and payments
c. To communicate with customers and respond to inquiries
d. To comply with legal and regulatory requirements
e. For internal administrative and analytical purposes

Consent

DEX Caraga will obtain the consent of data subjects before collecting, using, or disclosing their personal information, except where otherwise permitted by law.

Data Protection Measures

DEX Caraga implements reasonable and appropriate organizational, physical, and technical security measures to protect personal information from unauthorized access, destruction, use, modification, or disclosure.

Rights of Data Subjects

Data subjects have the following rights under the Data Privacy Act:
a. Right to be informed
b. Right to access
c. Right to object
d. Right to erasure or blocking
e. Right to damages
f. Right to file a complaint
g. Right to rectify
h. Right to data portability

Data Sharing and Disclosure

DEX Caraga may share personal information with third parties only for the purposes specified in this policy and with the consent of the data subject, unless otherwise required by law.

Retention of Personal Information

Personal information will be retained only for as long as necessary for the fulfillment of the purposes for which it was collected or as required by law.

Updates to the Policy

This policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify data subjects of any material changes to this policy.

Compliance with Philippine Laws

This policy is designed to comply with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. In case of any conflict between this policy and applicable Philippine laws, the latter shall prevail.

By using our services or providing personal information to DEX Caraga, you consent to the terms of this Data Privacy Policy.

Last updated: August 9, 2024